FAQs

SHIPPING

Where does THE VEUX ship to?

THE VEUX currently ships within the United States only.

 

How much does shipping cost?

Shipping costs vary based on product weights and shipping methods. Shipping costs will be calculated upon checkout. 

 

When will my order ship?

All orders are shipped within 1-3 business days. You’ll get a shipment notification email with a tracking number as soon as your package ships.

 

If I order multiple products from multiple brands, can I expect them to deliver at the same time?

THE VEUX's product partners are responsible for shipping out the product to customers. Customers who place an order for multiple brands and products will receive a package from each brand.

 

RETURNS & REFUNDS

Not happy with your order?

Check our Returns & Refunds Policy  

 

BILLING

What forms of payment do you accept?

We accept Visa, Mastercard and Discover.

 

ORDER QUESTIONS

How can I check the status of my order?

You’ll get a shipment notification email with a tracking number as soon as your package ships. Didn’t get this email or have questions? Send us an email at hello@theveux.co  

 

OTHER QUESTIONS?

Please contact us! We'll respond within 2 business days. 

Email: hello@theveux.co